Authenticity Process

We guarantee that your purchases are authentic. We Keep It Authentic & Real!

We know that authenticity is the essence of luxury and make sure it is our top priority. We ensure all of the products are 100% authentic. That's why with us, you can always be confident that you are purchasing a genuine luxury item.

Most of the items on our website come from individuals who wish to sell their belongings. Therefore, the availability of an authenticity card differs from product to product, which is highlighted in the product details section of each item.

Reloved Luxury does not sell any product that has not passed the authentication process and quality standards. Following a detailed evaluation and review process conducted on each item, we guarantee our customers utmost security and assurance when shopping at Reloved Luxury. We do reject any items that doesn't meet our standards or authenticity check.

Our inspection and evaluation process is unique where we use various review methods and criteria based on the item category and brand including material, hardware, stitching, hallmarking stamps, authenticity card, product hologram codes, craftsmanship, size, accessories, codes, packaging, and others. Furthermore, we also check if the items have been modified or amended (i.e. repaired bags, aftermarket diamonds for watches, … etc.). In addition we use Entrupy Inc, the global leader in luxury brands authentication. We are a verified and trusted seller by Entrupy Inc Global.

You can see below some of the points we focus on in our quality check and authentication process:

 

Authenticity Card